Terms of Service
Effective Date: 01.05.2025
Welcome to Sage & Selenite (sageandselenite.co.nz). By using this website and our services, you agree to the following terms and conditions. Please read them carefully.
1. Overview
Sage & Selenite provides design services, branding solutions, and related digital and physical products. These Terms of Service (“Terms”) govern your use of our website and services.
2. Acceptance of Terms
By accessing or using our website, purchasing a product, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
3. Eligibility
You must be at least 18 years old or have legal parental or guardian consent to use this site and its services. By using this site, you confirm you meet these eligibility requirements.
4. Services and Products
We offer:
- Branding and design services
- Web design and development
- Consultations
- Digital Marketing services (eNewsletters, content writing, graphic design etc.
- Digital and physical product sales (e.g., templates, prints, digital downloads)
Details and pricing for each service or product are available on the website and may be updated at any time without notice.
5. Client Responsibilities
If you engage our services:
- You agree to provide accurate, timely information.
- You are responsible for reviewing drafts and providing feedback in agreed timeframes.
- You must not infringe any third-party rights when submitting materials to us.
6. Payments
- All prices are listed in NZD and include GST (if applicable).
- Payment is required upfront or in accordance with your service agreement.
Generally, there is a 50% deposit required to start work, 35% progress payment (where applicable) and the final payment made up of the balance remaining and any additional items outside of the original quote. - For digital products, payment is required in full before download access is granted.
7. Refunds and Cancellations
- Digital products are non-refundable due to their downloadable nature.
- Service refunds or cancellations are subject to the terms outlined in your individual service agreement.
- If Sage & Selenite cancels a service, you will receive a full refund unless otherwise specified.
8. Intellectual Property
All content on this website, including branding, graphics, logos, and service deliverables, is owned by Sage & Selenite or licensed for use.
You may not reproduce, redistribute, or exploit any materials without our prior written permission.
9. User Conduct
You agree not to:
- Use the website for illegal or unauthorized purposes
- Attempt to breach or bypass website security
- Distribute malware or harmful software through this site
10. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using this site, you consent to our privacy practices.
11. Disclaimer
Our services and products are provided “as is.” We do not guarantee outcomes or results, particularly in subjective areas like branding and design. We are not liable for indirect or consequential losses resulting from the use of our services or website.
12. Limitation of Liability
To the maximum extent permitted by law, Sage & Selenite is not liable for any damages, losses, or claims arising out of your use of our website or services.
13. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes will be handled in the appropriate courts of New Zealand.
14. Changes to Terms
We may modify these Terms at any time. Changes will be posted on this page and will take effect immediately. Continued use of the site constitutes acceptance of the updated Terms.
15. Contact
For questions regarding these Terms, please contact:
Sage & Selenite
Email: hello@sageandselenite.co.nz
Website: https://sageandselenite.co.nz